Privacy Policy myboss –
Your Data, Our Responsibility

1 Introduction

Myboss ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and describes our practices regarding the collection, use, disclosure, and protection of your personal data.

We believe transparency is the foundation of trust. That's why this document is written in plain, straightforward language — not convoluted legal jargon — so you truly understand what happens to your information when you use myboss.

This policy covers all your interactions with myboss, including browsing our website, registering an account, making deposits or withdrawals, using the mobile app, contacting our customer support team and participating in any promotional activities we run.

2 Personal Data We Collect

Myboss collects several categories of personal data depending on your level of interaction with our platform. Below is a full breakdown of the types of data we collect and how they are obtained:

Data You Provide Directly

• Identity information: Full name as per MyKad or passport, date of birth, gender, and identification number.
• Contact information: Email address, mobile phone number and residential address.
• Financial information: Bank account number, bank name, and account holder name for deposit and withdrawal processing purposes.
• Verification documents: Copies of identity documents, bank statements or other documents submitted during the KYC (Know Your Customer) process.
• Support communications: The content of messages, complaints, or enquiries you submit to our support team.

Data Collected Automatically

• Technical data: IP address, web browser type, device operating system, screen resolution and device name.
• Usage data: Pages visited, session duration, games played, login frequency and general navigation patterns.
• Transaction data: Deposit, withdrawal, wagering, wins and losses history within the platform.
• General location data: Country or region based on your IP address — we do not collect your GPS location.

3 How We Use Your Data

All data we collect is used for legitimate, clearly stated purposes. myboss uses your personal data for the following:

Myboss will not use your personal data for any purpose beyond those stated above without first informing you and, where necessary, obtaining your fresh consent.

4 Data Sharing and Disclosure

Myboss does not sell, rent or trade your personal data. However, there are certain situations where we need to share your data with selected third parties to enable us to deliver our services effectively:

Third-Party Service Providers

We work with trusted service providers for platform operations, including payment processors, cloud service providers, identity verification companies, and technical support providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

Regulatory Authority

Myboss complies with all applicable legal obligations. We will disclose personal data to government authorities, regulatory bodies or law enforcement when required by law or a valid court order. In such situations, we will endeavour to inform you of the disclosure unless we are prohibited from doing so by law.

Business Transfer

If myboss is involved in any corporate restructuring, merger or acquisition, member personal data may be transferred as part of the business assets. In such situations, you will be notified via a clear notice before your data becomes subject to a different privacy policy.

5 Data Security

Myboss continuously invests in security infrastructure to ensure your personal data is protected at all times. Our security measures encompass multiple layers of protection:

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.

6 Cookies and Tracking Technologies

Myboss uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance cookies: Helping us understand how members use the platform so we can make improvements. Data is collected in anonymised form.
• Functionality cookies: Saving your preferences such as language and display settings so you don't have to re-enter them each time.
• Analytics cookies: Used to analyse general usage patterns for the continuous improvement of the myboss platform.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the overall functionality of the platform.

7 Your Rights

As a registered myboss member in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) and our internal policies:

To exercise any of the rights above, please contact the myboss privacy team via the details provided in Section 10. We will endeavour to respond to your request within a reasonable timeframe and no later than the period prescribed by law.

8 Data Retention Period

Myboss retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law. Our data retention guidelines are as follows:

• Active account data: Retained for the full duration your account is active and in use.
• Data after account closure: Basic information and transaction records are retained for a minimum of 7 years following account closure, to comply with anti-money laundering and tax legal requirements.
• KYC documents: Retained for the period required by the relevant regulatory body, generally no less than 5 years.
• Support communication logs: Retained for 3 years from the date of last interaction for reference and dispute resolution.
• Marketing data: Retained until you withdraw consent or your account is closed, whichever comes first.

Upon expiry of the relevant retention period, your personal data will be securely deleted or anonymised in accordance with myboss's data deletion procedures.

9 Changes to This Privacy Policy

Myboss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements. When we make significant changes, we will:

• Displaying a clear notice on the platform's home page before changes take effect.
• Updating the "Last Updated" date at the top of this document.
• Sending email notifications to all registered members for material changes.

Your continued use of the myboss platform after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us or discontinue use of the platform.

10 Contact Us About Privacy

If you have any questions, concerns or complaints about how we handle your personal data, the myboss privacy team is ready to help. We take every privacy-related enquiry seriously and are committed to responding within a reasonable time.

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the support icon within the myboss platform
• Help Center: Visit FAQ page us for more information

For official complaints relating to personal data protection in Malaysia, you may also contact Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital Malaysia.